Inviro

PAIA Manual

Last updated 3 September 2026

This content is a working draft, written in-house to cover the required points in plain language. It has not been reviewed by a lawyer or the Information Officer — treat it as pending sign-off, not final legal advice.

This manual is published in terms of section 51 of the Promotion of Access to Information Act, 2000 (PAIA), and describes how a person can request access to information Etak Digital (Pty) Ltd holds.

About this body

Etak Digital (Pty) Ltd (CIPC registration pending) operates Inviro, a practice-management platform used by tutoring businesses. As part of operating that platform, we hold information on behalf of our tenants (the tutoring academies) — see our Privacy Policy for what that includes.

Information Officer

Requests under PAIA should be directed to our Information Officer:
privacy@inviro.app

Registration of the Information Officer with the Information Regulator is in progress. This page will be updated with the registration reference once complete.

Records available without a formal request

Records available on request

Subject to PAIA's grounds for refusal, a requester may ask for:

  • Confirmation of what personal information we (or a specific tenant, via us) hold about them or their child.
  • A copy of that information.
  • Correction or deletion of that information.

How to make a request

Email the Information Officer address above with as much detail as possible (your name, the tenant/academy in question, and what you're requesting). We aim to acknowledge every request within a reasonable time and will let you know if any fee applies. A dedicated request form is not yet built — this email channel is the current process, per PAIA's requirement for a clear, documented way to reach the Information Officer.