Inviro is operated by Etak Digital (Pty) Ltd ("we", "us"). This policy explains what personal information we process on behalf of the tutoring businesses ("tenants") who use Inviro, why, and what rights the people that information belongs to have under South Africa's Protection of Personal Information Act (POPIA).
Inviro is used by tutoring academies to run their own business — a tenant (the academy) is the one who decides what learner and parent information to collect and why. In POPIA terms, the tenant is the responsible party and Etak Digital is the operator, processing that information on the tenant's instructions.
What we collect
Depending on how a tenant uses Inviro, this can include:
- Learner details: name, contact number, email.
- Parent/guardian contact details, collected directly where a learner registers as an existing learner, or via the tenant's own records.
- Proof-of-payment screenshots, uploaded at registration or when paying an invoice by EFT.
- Attendance records, homework completion, test marks, and engagement ratings.
- Invoices, payment history and outstanding balances.
- Account credentials (email, hashed password — we never store a readable password) for tenant staff (admins, teachers, assistants) and the platform owner.
Why we collect it
Strictly to run the tutoring business the tenant operates: enrolling and tracking learners, taking attendance, recording academic progress, generating invoices, reconciling payments, and producing the monthly reports a tenant sends to parents. We don't use this information for our own marketing, and we don't sell it.
How long we keep it
For as long as a tenant's account is active, plus a reasonable period afterward for the tenant's own financial and legal record-keeping needs. Exact retention periods are not yet finalised — this section will be updated once that policy is set with input from the Information Officer.
Who we share it with
Only where necessary to provide the service:
- Yoco — if a tenant connects Yoco, payment details needed to process a card payment go directly to Yoco, not through us beyond what's needed to create the transaction.
- PayFast — used for the tenant's own subscription billing to the platform, not for parent-facing payments.
- No other third party receives learner or parent information from Inviro, and nothing is sold or used for advertising.
Your rights, and how to use them
Under POPIA, you can ask to access, correct, or request deletion of personal information held about you or your child. Because the tenant academy controls what data exists in their own account, the fastest path is usually asking them directly — but if you'd rather come to us, or the tenant is unreachable, contact our Information Officer:
Security
Passwords are hashed, not stored in plain text. Payment credentials (Yoco, PayFast) are encrypted at rest. Sessions are signed to prevent tampering. Login attempts are rate-limited, and the platform owner's own account requires two-factor authentication. See our Terms of Service for the full picture of how the service operates.